Shipping Information

To Our LiLi+KoKo Kittens,

On behalf of everyone at LiLi+KoKo, our hearts go out to all those impacted by COVID-19. As we work to protect our staff and minimize operations for the safety of all, we ask for your understanding with our slightly extended processing window in some areas due to local government restrictions. These vary in each state and we will work to ship all orders within our standard time from of 1-3 business days but please not that due to additional safety measures we may experience some small delays. We appreciate your support through this unprecedented time.

Thank you,

LiLi+KoKo

Lisa Suter & Courtney Thompson, owners

 

US SHIPPING RATES

$6.99 UPS GROUND SHIPPING       (processing takes 1-3 business days) 

Once shipped packages are guaranteed to arrive within 2-3 business days  

 

$9.99 UPS EXPEDITED SHIPPING   (processing takes 1-2 business days)

Once shipped packages are guaranteed to arrive within 1-2 business days  

 

$19.99 UPS NEXT DAY AIR               (processing takes 1 business day)

Once shipped packages are guaranteed to arrive within 1-2 business days  

 

PLEASE NOTE:

Orders placed on Friday will not be processed until Monday, as our warehouse is closed on Saturdays + Sundays

Preorder Items are not eligible for UPS NEXT DAY AIR or Expedited Shipping

 

INTERNATIONAL SHIPPING RATES

$19.99 plus taxes and duties      CANADA + AUSTRALIA         

Order processing takes 1-3 business days

Once shipped packages will arrive within 5-15 business days

 

$19.99 plus taxes and duties      EUROPE + OTHER COUNTRIES   

Order processing takes 1-3 business days

Once shipped packages will arrive within 7-15 business days

 

 PLEASE NOTE:

Duties for International Orders // LiLi+KoKo is not in control of any country's specific tariffs or duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes or duties are placed on your package by officials, the fee will be your responsibility. If you used a promotion code on your order - you will be charged taxes or duties based on the original prices. We are legally obligated by border agencies to show the original price of any item(s) purchased.

LiLi+KoKo IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES // IF YOUR PACKAGE ARRIVES DAMAGED YOU MUST LET US KNOW WITHIN 24 HOURS OF RECEIVING THE ORDER. PLEASE CONFIRM YOUR ADDRESS BEFORE SUBMITTING YOUR ORDER.